Frequently AskedQuestions

Find answers to common questions about our Ethiopian coffee, shipping, brewing tips, and more. Can't find what you're looking for? We're here to help!

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Frequently AskedQuestions

Coffee Guide

Shipping Info

Returns

Payment

What makes Ethiopian coffee special?

How fresh is your coffee?

What grind size should I choose?

Do you offer decaffeinated coffee?

How long does shipping take?

Do you ship internationally?

What are your shipping costs?

Can I modify or cancel my order?

What payment methods do you accept?

Do you offer subscriptions?

How should I store my coffee?

What's the best coffee-to-water ratio?

What is your return policy?

How can I contact customer service?

Still Need Help?

Live Chat

Email Support

Phone Support

Frequently AskedQuestions

Quick Links

Coffee Guide

Shipping Info

Returns

Payment

Questions and Answers

What makes Ethiopian coffee special?

How fresh is your coffee?

What grind size should I choose?

Do you offer decaffeinated coffee?

How long does shipping take?

Do you ship internationally?

What are your shipping costs?

Can I modify or cancel my order?

What payment methods do you accept?

Do you offer subscriptions?

How should I store my coffee?

What's the best coffee-to-water ratio?

What is your return policy?

How can I contact customer service?

Still Need Help?

Live Chat

Email Support

Phone Support